• Information you give us. You may give us information about you by filling in forms on our or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use our website, subscribe to our service, participate in discussion boards or other social media functions on our site, and when you report a problem with our site. The information you give us may include your name, address, email address and phone number, financial and credit card information, personal description and photograph.
• Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
  • Technical information, including the IP address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
  • Information about your visit, including the full URL clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
• Information we receive from other sources. We may receive information about you if you use any of the other sites we operate or the other services we provide. [In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site.] We are also working closely with third parties (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Cookies

Our website uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.

Use of information

• Information you give to us. We will use this information:
  • To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
  • To provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about.
  • To provide you, or permit selected third parties to provide you, with information about products or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (email or SMS) with information about products and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data if present and relevant.
  • To notify you about changes to our service.
  • To ensure that content from our website is presented in the most effective manner for you and for your computer.
• Information we collect about you. We will use this information:
  • To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
  • To improve our site to ensure that content is presented in the most effective manner for you and for your computer.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To keep our site safe and secure.
  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
  • To suggest and recommend to you and other users of our site about products or services that may interest you or them.
• Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Disclosure of your information

We may share your information with selected third parties including:

• Business partners, suppliers and subcontractors for the performance of any contract we enter into with [them or] you.
• Analytics and search engine providers that assist us in the improvement and optimization of our site.

We may disclose your personal information to third parties:

• If we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.
• Netside or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use [or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Netside, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.]

Where we store your personal data:

• The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who works for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
• All information you provide to us is stored on our secure servers.
• Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected].

Our website may, from time to time, contain links to and from the sites of our partner networks, advertisers and affiliates. If you follow a link to any of these sites, please note that these sites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these sites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of $15 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

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Let’s tell you how we succeed in creating cool mobile and web apps.

• Working with any order at Netside begins with the development of a technical specification. This is a required step. It takes 100 team hours and costs about 5000 USD. Evaluation of projects in terms of cost and timing is possible only if we develop a detailed technical specification.
• In the created technical specification, we provide a calculation of the cost and timeline for the project and forward it for approval. As soon as a customer agrees to them, we initiate the project.
• Development is usually divided into 3-4 stages, with clear indicators of product readiness. Payment can also be divided into stages.
• We work according to the Agile methodology with a division into sprints of 1 week duration. As a rule, the working version of the product is updated within a week and our clients can observe its development in real time. Creation of the initial working version can take 3-4 sprints from the start.
• After the project is completed and delivered, we provide paid tech support and maintenance for an unlimited time.

Project specification

Just as a good house can’t be built without a project and blueprints, so too a good application can’t be developed without detailed specification. A project concept (also known as Terms of Reference or a Design Document in mobile games) is exactly where you need to start developing any product, and this is the first thing we start with each client. Without a project specification, it is impossible to accurately estimate the cost and terms of project development.

What the terms of reference are

Terms of reference (ToR) are a document that contains a detailed description of the future product from various angles: the conceptual side, usability and use cases, and technical requirements. In the created ToR, our specialists often include schemes for the screens of the future application, which simplifies perception.

What tasks ToR solve

• ToR allow you to detail the project and work out all the nuances on which the cost and timing can largely depend. And they interest the customer most of all.
• Synchronise the understanding of the project between the customer and the contractor. Often this understanding can be very different and without a well-developed ToR can lead to conflicts.
• Identify ways to address complex aspects of the project.

Our services for the development of ToR are provided by specialists of the highest qualification and with experience in various fields. They can see optimal solutions where others can’t.

What the components of ToR are

Each ToR has its own structure, but in general, we can highlight the main sections:

1. Description of the project. A simple explanation of what kind of product or service is being developed, what it is for, how it works.
2. Component structure. What components will be in the product: back end, front end, mobile apps, how they will interact with each other.
3. Technology stack. What programming languages will be used, technical requirements for the software.
4. Use cases. Scenarios of application usage by users. This section may also include a screen map and key screen mockups.
5. Security and fault tolerance. How tamper protection will be implemented, as well as load resilience and scalability.

On average, terms of references consist of 20–40 A4 pages. At the end of ToR, our specialists provide a calculation of the cost and timeline for the project.

How the terms of reference are made

Netside allocates a project manager to maintain ongoing contact with the customer, learning the details of the desired application and proposing certain solutions. If necessary, he can involve more specialised professionals not only from the technical but also from the legal side in the development of ToR.

The project concept document is prepared in Google Docs, which we immediately provide access to. Thus, the customer can monitor the preparation of this.